- Unplug the power cord to the set-top box,
- Wait 30 seconds.
- Plug the power cord back into the set-top box.
NOTE: It may take a few minutes for the set-top box to fully reset. If this doesn't resolve the issue, please call our customer care team.
NOTE: It may take a few minutes for the set-top box to fully reset. If this doesn't resolve the issue, please call our customer care team.